27 May 2010 ~ 0 Comments

Measuring Customer Satisfaction

It is no secret that companies want to hold on to their customers. After all, repeat customers are a key part of success in the business world. The general belief is that it costs companies much more money to get new clients than it does to simple keep existing customers. This is why [...]

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05 May 2010 ~ 0 Comments

Online Customer Surveys

Everyday more online retailers are adding customer surveys to their checkout process. Without consumer ratings, often merchants find that assessing whether or not customers are pleased is a somewhat of a guessing game. Consumer ratings have many benefits including the fact that merchants can gain valuable feedback about the shopping experience from the [...]

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16 March 2010 ~ 0 Comments

Shopper Approved – Customer Satisfaction Survey

Provide Potential Consumers with Valuable Ratings, Feedback and Reviews
We all know the importance of having customers satisfied with the ratings and reviews about your company and products when purchasing from your ecommerce website. Whether you like it or not, your customers are actively looking for ratings and reviews about your company and your products online [...]

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